Nedbank imali not secure! Don't use it!

After numerous calls to the Nedbank Call center to assist me with resetting an OTP, the call center agents simply said "I'm sorry there's nothing more we can do".

This is quite frankly unacceptable. After confirming the funds are there & are attached to my cell number & that no withdrawals have been made, every time I try to with draw at an ATM I get an "Authentication 05" error. Apparently after 7 working days the money is returned to the sender!? On who's authority? You are facilitating ***** Nedbank!

I will be lodging a formal complaint with Ombudsman For Banking Services & the Financial Services Board.

If it is your service it is your responsibility!