sS
samnel S

1 reviews | Active since Jul 2016

06 Sept 2016, 10:36

Nedbank *******ly take money

<p><span style="color: #555555; font-family: sans-serif; font-size: medium; font-variant-ligatures: normal; orphans: 2; widows: 2;">I have made an arrangement to pay off my small personal loan. I have kept my promise and have not missed a single payment. Nedbank, legal, decide to take any amount whenever they feel like it. I am a disabled pensioner with Multiple Sclerosis. NEDBANK have now once again taken my last R1393 and I really need it. Could someone much higher. Like the CEO, Board of Directors help me please. This has been happening for 4 years now. I will forward this to the Ombudsman. Please just refund my money, I also need to eat.</span></p>

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Replies (13)
Nedbank
Nedbank's reply06 Sept 2016, 10:51
Official

Dear Sam,

It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.

Kind regards

Client Experience Team

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samnel S's update06 Sept 2016, 10:52
Reviewer Update

I await your call.

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samnel S's update06 Sept 2016, 11:30
Reviewer Update

I am waiting for your call. Put my money back!!

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samnel S's update06 Sept 2016, 12:42
Reviewer Update

I'm waiting..

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samnel S's update07 Sept 2016, 10:54
Reviewer Update

Nedbank - Marilyn Paterson, please advise urgently....

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samnel S's update07 Sept 2016, 11:13
Reviewer Update

I have paid already. Refund my R1393. It is ******* to ***** a person's money. Carteblanche#

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samnel S's update07 Sept 2016, 11:22
Reviewer Update

I'm trying to phone you. Your operator says that he can not transfer calls to you. I have spoken to my lawyer and it is ***** and theft for NEDBANK to take funds from my account without my authorisation. As per your call, my funds are to be returned to my account by end of business today. Failure to that, legal action will be taken.

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samnel S's update12 Sept 2016, 20:44
Reviewer Update

Merilyn P from Complaints - thank you. Refund was received today.

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samnel S's update13 Sept 2016, 16:38
Reviewer Update

I TAKE MY PREVIOUS COMMENT BACK. NEDBANK STOLE AN UNAUTHORISED AMOUNT TODAY AGAIN. ABSOLUTELY USLESS. MERILYN P......

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samnel S's update14 Sept 2016, 11:41
Reviewer Update

REFUND MY MONEY!! NEDBANK LEGAL DON'T KNOW WHAT THEY ARE DOING. REFUND ON THE 12TH, THEN THEY TAKE OFF MORE ON THE 13TH. MERILYN P I'M WAITING.

Nedbank
Nedbank's reply14 Sept 2016, 13:25
Official

Dear Sam-Nel

It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.

Kind regards

Client Experience Team

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samnel S's update14 Sept 2016, 15:48
Reviewer Update

I'm still waiting for my statement....

Nedbank
Nedbank's reply14 Sept 2016, 16:06
Official

Dear Sam Nel

Your concerns have been noted and a resolution manager will contact you to discuss the way forward.

Kind regards

Client Experience Team