Nedbank , if you going to do something , then do it right!

It started on the 25th of March 2022 and On the 26th I am still having an issue. problem is as such , the Mobimoney app and withdrawal system firstly does not work. I deposited a large sum into that account and when attempting to create a pin, the system was unavailable. That took a few hours to get working again.I can account that being payday and a busy day.But I feel your IT department needs to implement something to fix that as it defeats the purpose of any convenience to us customers.

Secondly and most annoying, I am now sitting with funds in my account which I cannot withdraw becouse of failure from again IT department and thinking straight. If you going to have a service that has a limit up to R5000 then I expect to use up to R5000.I made the mistake of thinking that this is logical. I am now inconvenienced in that funds are sitting and I am unable to make payments.

Today marks the end of my relationship with Nedbank , I am highly disappointed and frankly annoyed becouse this was not how i was expecting to end my day.