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mbalimncwabe M

1 reviews | Active since Jan 2017

23 Jan 2017, 09:40

NEDBANK I WANT MY MONEY

<p>I am a business owner and I am regretting choosing to bank with Nedbank. I recieved the Pocket Pos which has been back and forth because it's giving problems and this posses a problem for my clients because they've lost the convienance of paying with their cards now are forced to send e-wallets and withdrawing cash. Last week Tuesday after a long day of busines at 6pm I went to do a cash deposit at Nedbank Westgate branch like I usually do. As I deposited the money the atm didn't produce me with a slip and instead gave me an error message! The money still has not reflected in my account! I HAVE NOT PAID THE WEEKLY WAGES TO MY STAFF DUE TO NEDBANKS FAULTY ATM MACHINE. WHAT AN INCONVIENANCE NEDBANK. THE BACK AND FORTH AND LOGGING CALLS IS FRUSTRATING AND WAISTING MY TIME! IF THIS IS NOT SORTED I AM DEFINTELY CHANGING BANKS</p>

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Replies (1)
Nedbank
Nedbank's reply23 Jan 2017, 10:17
Official

It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.

Kind regards

Client Experience Team