Nedbank, I am very disappointed. Again.

Yesterday Nedbank was "offline" and did not bother to let customers know. I had urgent payments to do, including my life insurance policy, went onto the app and it was not working. I did not know Nedbank was offline, as I only found out later on a twitter reply.

I thought my app was faulty, uninstalled and reinstalled. Now I cannot use the credentials I have to access the account and the twitter message system is not helping. I am not going to the branch. I am not going to the branch. I expect this to be resolved today.