Nedbank Hyde Park is a frustrating experience

The Hyde Park Corner branch of Nedbank has to be one of the most inefficient banks in the country. They are often off-line, they seem to be short-staffed, the bank itself is a travesty in that there are no private areas, and clients have to discuss their personal financial business in an open forum. The quality of service is below par. One questions if their personnel are trained? Why don't they do something about this to ensure they provide a professional service to their clients?