Nedbank! How can you run a business with no access to your bank account!!!

I just do not know what to do any more. In January we found our Internet banking site was blocked. We were told it was because they needed to update the FICA information, we have signed forms, we have gone into the Northgate branch twice and it is now almost a month later and we still cannot access our internet bank account. We are trying to run a business - this is nuts.