Nedbank Hospital Cash Back Plan a ****

<p>I have been the policy holder for over 5 years and when they had to credit the cash back premium, they debited it instead of crediting the amount from July 2016 to September 2016 without anybody notifying me about what was going on. I called them more than 20 times but nobody could fix my problem until i decided to cancel the policy. I tried to speak to the manager or a supervisor but i failed. They owe me an amount of R1145.68 which i doubt i will ever get it back. their customer service is terrible and they don't care about their customers as long as they get their primium month end. i am so disappointed about the service and inconvenience they caused me, Sibongile and Eugene promised to call me back regarding the oustanding amount owed to me but still DOLOLO, ITS BEEN 3 MONTHS WITH NO RESPONSE FROM THEM! I even decided to cancel all the policies i had with them and now i am thinking of moving my account to another bank.Nedbank Hospital Cash Back Plan is a ****!!! do not be fooled by them like they did to me.</p>