AM
Arthur M

1 reviews | Active since Aug 2014

25 Sept 2015, 11:19

NEDBANK HORROR CENTRE

As a new client i app**** for internet banking for my business account, i got an e-mail that said i would be called by the NedBank staff within two to three working days and this was on the 18th September 2015. Today 25th September i call them back to remind them of their promised call and request that they assist me with the internet banking account. Long story short, after waiting for 5 working days, calling them back and spending 20 minutes holding and being transferred from pillar to post, my internet banking is still not active. <br> <br> Brilliant service is it not?

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Replies (1)
Nedbank
Nedbank's reply25 Sept 2015, 11:26
Official
Hello arthurmahlangu,

We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.

For your convenience, please note our dedicated complaint channels: ***/ ***

Kind regards

Client Experience Team