Nedbank Homeowners' Insurance Total Failure

I recently had reason to register a claim with my homeowners' insurance and have had absolutely zero effective response apart from their automated emails which start with "Good day, Thank you for your email. Your communication is important to us, and we will attend to your enquiry as soon as possible."

My first mail to register a claim was on 07 April 2026, then followed up on 08 April, 10 April, 14 April, 17 April, 22 April, then again today.

I find their service non-existent or totally sub-standard. .