Nedbank Homeloans - Bond Termination Fees - *******!!

<p>I have been a Nedbank HomeLoan Bond Holder for almost 4 years. Two years ago a bought another home and got it financed through Absa HomeLoans. After almost struggling for 2 years te sell my primary house financed through Nedbank, I eventually got it sold.</p> <p> </p> <p>I then phoned the *********** Nedbank call centre to inform them that my home will be sold in a month or two and immediatly asked for my settlement amount, which i got.</p> <p> </p> <p>When my attorneys called my yesterday, i was in a state of shock. Nedbank claimed i never gave them notice and slammed me with a massive +- R40 000 cancellation fee/fine. When i phoned them to clarify, i was met with a *********** call centre agent who maintained that i am lying to them about giving notice. </p> <p> </p> <p>I should have written them a note... Seriously !?!... I thought you recorded your calls...</p> <p> </p> <p>My attorneys will sort this out with them...</p> <p>What poor service! Stay away people!</p> <p> </p> <p> </p> <p> </p> <p> </p>