NEDBANK HOMELOAN DEPARTMENT BAD VERY BAD SERVICE

IS THERE ANYONE IN NEDBANK THAT CAN ASSIST ME?!

On the 26th of March 2020 i was forced to stop working due to the COVID19 virus and since then until now I have not received any income from my place of employment.

On the 14th of April 2020 I phoned Nedbank Claims department on *** to apply for Cashflow Relief on my Nedbank home loan. I was refered to the Nedbank call center at *** and ***. I was was then advised to mail *** as the system showed that I was still listeded as Debt Review Client. My Nedbank home loan was removed for debt review 2017 so I am not sure how Nedbank`s system did not update.

Since the 14th I have been to the Cape Gate Branch - They could not help me, I phoned the NCR offices as per formal letter i received from the Nedbank debt counseling department - The offices for the NCR is closed.

I also need someone at NEDBANK to explain how it is possible that i could finance a car if NEDBANK SYSTEMS STILL SHOWS THAT I AM UNDER DEBT REVIEW!!

I AM NOT UNDER DEBT REVIEW!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

CAN SOMEONE AT NEDBANK HELP ME???????????????????????????????????????????