Nedbank homeloan = bad service and stress., in my opinion.

NEDBANK HOMELOANS: : 25 years of aggravation and stress. In my experience , you would be better off with someone else anyone else. 1. Bond paid up in January, . Called centre told me to email Home loans dept r e title deed process . NO REPLY 2. Debit order fees still being charged monthly 3. Call again. Homeloans dept will not speak to me. The call centre guy has to relay messages. 4 Now i m told, R5 OUTSTANDING SO NEDBANK WONT CANCEL THE BOND . BUT for 4 months Nedbank have been billing only debit order fees. 5. Previously in 2022 , I wanted to reduce my monthly installment to the interest rate as I was paying above the interest rate . After many months of being messed around by tge Call centre who rarely answered within half an hour and bank staff , I had to go to the banking ombudsman . 6. I would never have taken out a home loan with Nedbank, my homeloan was sold to them . I was stuck with their , in my yrs of experience, bad service, culminating in zero communication when my bond was paid up, and now a refusal to close the account over R5, no doubt interest they ve made up , maybe a bit of this month s debit order fees? Or interest for the 4 months they ve been charging me for the debit order.