1 reviews | Active since Aug 2016
Nedbank home owners insurance -Damaged front wall
<p>We had an incident when we had a reckless driver driving into our wall on the 29th July. We lodged a claim with Nedbank home owners insurance. They requested a cas number which we provided. They sent out an inspector to assess the damage. We got feedback saying the quotation to fix that was was too high, never mind that we been paying our premiums since we bought the house in 1988. To this day we have no security, we are vulnerable to strangers getting into our yard and doing what they want as we remain with no wall. I've never experienced such incompetence. ..</p>
Dear Bontle,
We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.
Kind regards
Client Experience Team
Dear Bontle,
We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.
Kind regards
Client Experience Team
We got our wall built finally, but now Nedbank instructed the contractor the take the damaged gate to get fixed . The security of my home was still compromised. We were promised that we'd get the gate installed 5 days after it was taken to be repaired. That didn't materialise. We decided to get a new gate and had it installed privately. Now we are told that they will not remburse us and that they will not give us our old gate .
Since this incident happend we've had ******* accessing our yard twice and *****ing movables.
Nedbank definitely doesn't live up to their promises to keep their clients happy .
We got our wall built finally, but now Nedbank instructed the contractor the take the damaged gate to get fixed . The security of my home was still compromised. We were promised that we'd get the gate installed 5 days after it was taken to be repaired. That didn't materialise. We decided to get a new gate and had it installed privately. Now we are told that they will not remburse us and that they will not give us our old gate .
Since this incident happend we've had ******* accessing our yard twice and *****ing movables.
Nedbank definitely doesn't live up to their promises to keep their clients happy .
Dear Bontle Matjila
We at Nedbank strive to make things happen. A resolution manager will contact you shortly.
Kind regards
Client Experience Team
Dear Bontle Matjila
We at Nedbank strive to make things happen. A resolution manager will contact you shortly.
Kind regards
Client Experience Team