NEDBANK HOME LOANS - POOR CLIENT SERVICE

I submitted and the documents requested to activate my bond last week as well as got confirmation from the developer that the balance (retention) in the home loan account be paid to me last week and to date my bond still not activated and im still being charged interest on the home loan.<br> <br> I have reported this to the banking obudsman and also seeking legal advise on the matter.<br> <br> In process on moving my accounts to another bank. <br> <br> i will not tolerate such treatment.