TM
Thami M

1 reviews | Active since Nov 2019

18 Nov 2019, 10:11

Nedbank home loans - *****. *****. *****. Because they lie.

In the process of getting a home loan, using a third party to find the best deal. Nedbank gave me an offer, and then said I would be receive a bond attorney's discount if I went with them. There was basically no difference between them and FNB, so I went with them for the attorney's discount.

I get to my attorney last Friday and she says she doesn't know anything about an attorney's discount. I show her the email Nedbank sent me confirming this discount, she says I should contact Nedbank. I contact Nedbank, and they basically tell me I don't qualify for an attorney's discount because I used a third party. Then they tell me to sort it out with the third party because they didn't handle my loan application. Well then why did you offer me the discount? How is the Ooba supposed to sort out you guys offering me the bond attorney's discount?

I'm beyond annoyed and will likely be seeking assistance from the banking ombudsman moving forward with the matter.

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