Nedbank Home Loans Eastgate

Nedbank Home Loans Eastgate Consultants don't reply to emails at all!!!!!<br> My hubby and I signed our bond document reflecting R6885 will be our bond.<br> <br> NO HAPPY call received and we knew the bond amount. The first debit order goes off and its more than R7100. To our surprise this is wrong as we know what we signed at the attorneys.<br> <br> We decide to go into the branch last YEAR for an explanation of WHY WHY WHY. Well to our surprise the consultant could not answer us. He advised he will check with the Home Loans Department and get back to us.<br> I then called the Branch Manager who advised me she will give me a call back and to this day nothing.<br> <br> It has come to a stage where we will be moving our bond to another financial institution where is better customer service.<br> <br> PLEASE SEE COMMUNICATION BELOW WITH STILL NO REPLY!!!<br> Sent: 26 October 2015 09:17 AM<br> To: 'Nedbank Eastgate - Sales Consultant 1'<br> Subject: RE: home loan<br> <br> Good morning Lethabo<br> As discussed yesterday, please can you assist with assessing our home loan interest rate?<br> <br> You will recall we did not receive the so called \happy call\", hence we are not very happy.<br> <br> We had signed the bond document stating R6885"