*********** Nedbank home loans

Terrible service ever. I paid up my bond in June 2023 and in July the stop order went through. I contacted Nedbank for my refund and i was told to visit the branch. I then visited the Carlton center branch were i handed all necessary documents which were emailed for processing and I was told that the matter would be resolved in 3 days. After 3 days i made a follow up through Siya and He told me that the process was finalized on the Friday the 21st of July and should expect payment to my account by the 26th of July 2023. I have received no payment or correspondence from the bank and when I follow up I am told i have to re-submit the process. I am taken from pillar to post for my own money and it is like the consultants don't know internal processes of the bank.