KK
Kefilwe K
1 reviews | Active since Sept 2017
19 Oct 2018, 14:12
Nedbank home loans
My home loan application was completed by an originator. I received a home loan quote from Nedbank which I accepted then shortly after I received a termination letter. The consultants over the phone and in person could not tell me what was going on with my application, my banker embarrassed they can’t tell me any feedback. I received offers from the major banks but my own bank where my salary gets deposited, where I have a MFC account and a credit card cannot give me any form of credit or at the least an explanation as to why my application was unsuccessful. Is this how Nedbank treats their clients?
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Nedbank's replyOfficial
19 Oct 2018, 14:24Dear ***
Your concerns have been noted and a resolution manager will contact you to discuss the way forward.
Kind regards
Client Service Support
Your concerns have been noted and a resolution manager will contact you to discuss the way forward.
Kind regards
Client Service Support
Nedbank's reply19 Oct 2018, 14:24
Official
Dear ***
Your concerns have been noted and a resolution manager will contact you to discuss the way forward.
Kind regards
Client Service Support
Your concerns have been noted and a resolution manager will contact you to discuss the way forward.
Kind regards
Client Service Support
KK
Kefilwe K's updateReviewer Update
29 Oct 2018, 13:44I have received a letter but this has not provided clarity on my application. I have requested that a consultant contact me to provide clarity and to ensure there are no blocks on my profile to prevent me from applying in future or at other banks.
KK
Kefilwe K's update29 Oct 2018, 13:44
Reviewer Update
I have received a letter but this has not provided clarity on my application. I have requested that a consultant contact me to provide clarity and to ensure there are no blocks on my profile to prevent me from applying in future or at other banks.