MC
Martin C

1 reviews | Active since Aug 2017

24 Apr 2019, 11:27

Nedbank Home loand Shocking

Good Day

So for a period of 12 months weve been trying to explain to nedbank that our salary pay date has changes and that weve been to nedbank brances on various ocasions to explain this and that our bond is paid and that we just pay it later than usual

Out of frustration I totally lost it with the consultant as he was arrogant and not listening to what I was saying and all they were trying to do is make arrangements for the arrears amount which is not actually in arrears to be paid off over 6 months

Nedbank needs to assist here in moving the payment date and making a note that we are paying on a regular basis just later than usual.

Bond Number :

0
Replies (1)
Nedbank
Nedbank's reply24 Apr 2019, 11:41
Official
Dear Martin Thank you for raising your concerns with us. We at Nedbank continuously strive to provide great banking experiences. A Resolution Manager will contact you to address your concerns. 
Kind regardsClient Service Support