PM
Praneeth M

1 reviews | Active since Sept 2011

03 Jan 2017, 10:23

Nedbank Home loan interest rate calculation

<p>Hi ,</p> <p>I own a nedbank home loan account. I have been to nedbank branch parow for a home loan interest to be re-calculated then they advised me to call -call center.I called into call center but they says i need to go to branch and speak with a banker.This is really ridiculous need to go again. Menzi is the guy i spoke to in call center.I was on call for 30 min wasting my air time </p> <p>I need assistance sooner on this matter please contact me on ********** 578</p>

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Replies (2)
Nedbank
Nedbank's reply03 Jan 2017, 11:44
Official

We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards

Client Experience Team

PM
Praneeth M's update03 Jan 2017, 12:27
Reviewer Update

When can i expect the call from resolution manager?