NEDBANK HOME LOAN

Nedbank Debt Manager *********_ECH005 Morning What is going with my statements and why is no one willing to fix this ? Why is no one willing to check my statement as I have been complaining for more that 2 years. I'm tired of Nedbank customer service. Why am I still paying R6800 that is not reflecting on the statement? That should not be my monthly instalment. And since I've been paying R6800 instead of R6475, I should not be having those arrears. Last month arrears : R840.75 This month arrears : R6638.18 Monthly installment : R6496.04 but I'm paying R6800 Who decides on what to put the arrear amount on the statement? And people who phone me with these *** they must stop call me because they failed to help me. They need to check my debit orders from day 1. And also chek the debit orders i didn't authorize. Nedbank needs to resolve this and if they don't want the as they customer they need to make it clear