1 reviews | Active since Jun 2019
Nedbank Home Loan Application
COMPLAIN: Me and my partner recently app**** for a home loan. Nedbank is one of the banks that gave us an offer and we decided to take their offer and proceed with the application. The bond originators submitted that we are accepting the offer to Nedbank, after about a week or so, no feedback from Nedbank, we called The Bond Originators and Nedbank to no answers as to what is going on? The lady that is assisting us had her manager look into the issue and escalated it her manager and complaint was logged to a higher level dealing with home loans.
After weeks of no communication or feedback whatsoever, the attorneys contacted me and my partner and guess what? we have to make payment so that they proceed with the application. How can we do that when the bank that approved our home loan is not giving us any communication, we do not know what is going on!
Today I receive an email from Jared Smith stating that the home loan application is being terminated "The employment status and/or earnings information that you have supp**** could not be verified and we have been unsuccessful in corroborating this as a true reflection of your current state of affairs"
Nedbank claims that I am self employed, and on the home application I clearly stated my employment details and my bosses details whom he has been contacted and gave them all the details they asked for. I do not know where they get the idea that I am self employed and now they want to terminate the home loan after we have accepted and provided them with full honest details.
Now me & my partner are going to loose the house that we have been going up and down applying for, looking for a home is not a joke, it is frustrating and tiring not forgetting how stressful it is. I am not happy with this service and I feel ******.
Kindly please advice, do I have a case or what?
Thank you for raising your concerns with us. We at Nedbank continuously strive to provide great banking experiences. A Resolution Manager will contact you to address your concerns.
Kind regardsClient Service Support
Thank you for raising your concerns with us. We at Nedbank continuously strive to provide great banking experiences. A Resolution Manager will contact you to address your concerns.
Kind regardsClient Service Support
