NEDBANK HOME LOAN

I just received a sms that another deduction will be done on the 1/12/2017 for R6520.45 Nedbank already debited R5703.00 on 29/11/2017 I contacted Nedbank Home Loans and guess what…. There is nothing on the systems about my arrangement. I was put on hold and the guy never came back to me after I was on the line for 12 minutes. Nedbank should only debit the balance of plus minus R820 on 01/12/2017 and NOT A SENT MORE!!

It is shocking service from Nedbank. I have been struggling since 12/10/2017