Nedbank home insurance Terrible service (NO SERVICE)

<p>I logged my claim on the 28th of October 2016 with NEDBANK for hail damage that happened on the26th of October 2016 . They have sent out 2 assessors to my house and until today I have not had any feedback from Nedbank or the assessors regarding my claim . Today is the 15th of November 2016. 3 weeks later .In the meantime it is raining hard and the damages I have is causing more damages due to NEDBANK not responding to my calls . I called more than 4 times to follow up and still don’t have answers . I phoned on the 11th of November 2016 spoke to numerous of staff named : Mondu,Zakele and Sandra who said they will let the claims consultant get back to me with feedback and still I have not received any call from NEDBANK!!</p>