Nedbank Home Insurance

2 weeks later and my house has still not been fixed! I've called their call centre at least a dozen times and I'm still sitting with a house that is uninhabitable. After suffering severe damages due to a hail storm and storm damage I've had to move myself, my husband and 2 small children out of my 3 bedroom home into a 1 bedroom cottage. It now looks like the repairs to my house will only happen in the new year. I'm still waiting for a teamleader/manager to call me back to explain what the hell is going on. I've spent a small fortune on airtime trying to get answers. They just don't seem to give a damn. Services is pathetic. I now have to cancel all my Christmas plans as I'm now not able to accomodate family who were suppose to stay with us. I'm beyond upset and frustrated. I have so much more I could say, but, I have values and would rather refrain from becoming an undignified human being. Nedbank certainly has brought out the worst in me.