Nedbank have no follow up service response

.....knowing the Nedbank call center is a pointless excercise in addressing concerns, one has too, with reluctance use platforms such as Hello Peter to echo service disappointment.

I have received no communication from Nedbank on an early posting, regarding my disappointment of having not received my credit card statement for November 2019.

Yes, Nedbank call center informed, that to have this statement, standard delivery by email, that a resend would cost me R30.00.

Having been with Nedbank for many years, after this indifference, I have no need to speak positively of this bank and its poor service

One understands why people move to new banks with new ideas on service