YK
Yvonne K

1 reviews | Active since Jan 2011

28 Nov 2016, 09:01

Nedbank hasselfree a joke

<p>Again i changed my bank account as somebody hacked into my other one. I gave all my details in to change my debit orders on the 4th of November. The 24th i get an sms oops there is a problem. 3 weeks for them to notice they did not move my debit orders. I have complained to them but no action. I get we so sorry we don't want thing like this to happen to you but they don't fix the problem. Or i should have checked ha ha ha. why not just tell me we can't do it, do it yourself.</p> <p> </p> <p>Now what Nedbank i have people calling me for their money and you can't del.</p>

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Replies (1)
Nedbank
Nedbank's reply28 Nov 2016, 09:49
Official

We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.

Kind regards

Client Experience Team