TM
Thandeka M
1 reviews | Active since Jan 2025
28 Sept 2025, 16:58
Nedbank has very bad service
I went deposit money at Nedbank Bridgecity mall ATM. The machine went into a technical error while counting the cash. I called the call centre same time. The consultant had a nerve to tell me that I will not be getting proof of payment. ( This deposit is for a very big organisation and need this proof of payment) This is the second time this has happened. I was sent from pillar to post without a resolution.The consultant did not even apologize on behalf of Nedbank I'm so upset@Nedbank's bad service, they just don't care😡
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Thandeka M's updateReviewer Update
29 Sept 2025, 09:04I went to the Bridgecity Mall Branch this morning and spoke to a consultant, he had no name tag. I told him what happened. He told me straight that I will not be getting a slip. I then asked for a complains email he told to call the call centre again. What a waist of my time and taxi fair. Nedbank has such a bad service, it ridiculous that I have to suffer for their technical fault.
TM
Thandeka M's update29 Sept 2025, 09:04
Reviewer Update
I went to the Bridgecity Mall Branch this morning and spoke to a consultant, he had no name tag. I told him what happened. He told me straight that I will not be getting a slip. I then asked for a complains email he told to call the call centre again. What a waist of my time and taxi fair. Nedbank has such a bad service, it ridiculous that I have to suffer for their technical fault.