Nedbank Has Unfairly Restricted My Account for Over a Year – 48 Hours to Resolve

I am extremely disappointed with the conduct of Nedbank.

My bank account has been restricted for over one year following a *****-related review. From the start, I have been fully transparent, acted entirely in good faith, and conducted legitimate transactions only. I submitted all documents, explanations, and proof requested by Nedbank, including supporting PDFs.

Despite my full cooperation, Nedbank has:

Failed to provide a clear outcome

Failed to communicate a resolution timeline

Continued to restrict my account without justification

It is unacceptable for a bank to indefinitely restrict a customer’s account when no wrongdoing has been proven and all compliance requirements have been met. I cannot be held responsible for third-party actions when I acted lawfully and transparently at all times.

This prolonged restriction has severely affected my business, caused financial losses, and disrupted my livelihood. Nedbank’s lack of transparency and accountability has left me with no choice but to escalate this matter publicly.

I require the following within 48 hours of this post:

A written update on the status of the review

Clear reasons for the continued restriction

Immediate removal of the restriction if no wrongdoing is established

If this matter is not resolved within 48 hours, I will formally escalate the issue to:

The Banking Ombudsman of South Africa

The Financial Sector Conduct Authority (FSCA)

Account NO: ***