Nedbank has dissapointed

I recently started a new business...

My choice of a bank was based on my business model, and I needed certain functionality and services from a bank, to ensure the success of my business.

When I visited the Mall of Africa Nedbank branch, I met someone who promised me it was all possible.

I signed and joined-up...

Since joining, not a single promise made to me has been true. I have been blocked at every step of the way...and made to do things I was promised I would never have to do.

I joined on 16 July. Almost a full month later, and I am still struggling with the basics.

These basics, which aren't in place, are costing me masses of revenue.

I have escalted to everyone I could and spoken to my branch manager (who is ignoring my emails/calls)... No one is stepping up to help.

Terrible service.

Not happy.

In addition, I have been receiving a random Nedbank client's SMS notifications for YEARS (I only joined Nedbank on 16 July)!!! I have numerous times called Nedbank, but still years later, I'm still receiving the SMSes.

I wonder if this client would be happy about this, but I have made it my mission to let him/her know.