NEDBANK HAS BEEN SHOCKING FOR YEARS

I attend to the winding up of deceased estates and have been doing so for over 55 years. Almost invariably, when there is an asset with Nedbank I have difficulty and frustration in obtaining replies, information and payment to the estate of the deceased's assets with Nedbank. In a present matter, despite a number of letters and phone calls to Nedbank Balfour Park, they ignore me and fail or refuse to disclose the fax number and email address of the person who should attend to my requirements. I have had similar difficulty with Nedbank over a period of over 55 years! The Estate's requirement is quite simple. Nedbank should close the deceased's current account and pay the proceeds (approx R60 000.00), to the estate. I see from your website that there are very many complaints against Nedbank so presumably my present complaint will go unsolved by them - the Executor's next step will have to be to institute legal proceedings against them. I do not want a meaningless apology. I want proper attention and payment to the Estate.