1 reviews | Active since Oct 2014
Nedbank Handing me over, but on debt review
<p>I have just received a message on my cellphone informing me that Nedbank has now handed me over to their attorneys due to non payment. However funny thing is that I am on debt review and my debt councellors have been paying on my behalf.</p> <p> </p> <p>I am uncertain as to why I have been handed over when I have a court interdict and agreement that the amount that has been paid will not change and it was agreed upon between my debt councellors and Nedbank with a judge present.</p> <p> </p> <p>Furthermore, when I contacted Rushane from the attorneys, she is so rude, she sighs in a person's ear. Just asks you how she can help you, doesn't say you are speaking to her. Then makes an excuse that she was waiting for a reference number to come up on her system. Seriously who does that????????!!!!!!!!!!!!!!!!!</p> <p> </p> <p>Of course, I told her she is unprofessional, and she did not seem too bothered by the fact that I told her that. Clearly that is the way the attorney's are trained to speak to customers.</p> <p> </p> <p>Thank goodness I do not have a Nedbank account anymore.</p> <p> </p> <p>Should I receive a call, or message of any kind from Nedbank or their attorneys, it will not be a pretty picture for either.</p> <p> </p> <p>Nedbank is well aware of the fact that I am on debt review and should not be getting their attorneys involved in this matter if everything was agreed upon.</p> <p> </p> <p>I will also be posting this review on the attorneys hellopeter page.</p>
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
Thank you for responding to this post. I am still waiting for a manager to call me to resolve this matter.
I waited yesterday the entire day to call me regarding this issue and no phone call was received by myself.
If a manager is going to call me, they need to call me between 1-2pm on weekdays.
Thank you
Thank you for responding to this post. I am still waiting for a manager to call me to resolve this matter.
I waited yesterday the entire day to call me regarding this issue and no phone call was received by myself.
If a manager is going to call me, they need to call me between 1-2pm on weekdays.
Thank you
Thank you for getting someone to contact me two weeks later. However, I am not sure if it was relayed to Denver that I can only be contacted between 1pm and 2pm. Unfortunately I do work and am not able to do personal things during my working hours.
Thank you for getting someone to contact me two weeks later. However, I am not sure if it was relayed to Denver that I can only be contacted between 1pm and 2pm. Unfortunately I do work and am not able to do personal things during my working hours.
