NEDBANK GREENSTONE BAD SERVICE

Bad service by Nedbank Greenstone.3 months of back and front by the bankers and the manager of Nedbank Greenstone. We are a social club,our account has a FICA hold and we are struggling with the 3rd signatory to accompany us to the bank for an update and activation of our account.We visited Nedbank Greenstone for almost 3months now without any help.Everytime we visit Nedbank the manager requires differnet documents that tge banker requested.Our debit order for our funeral cover lapsed cause of Nedbank ***********s due to our acount being on FICA.We also tried Alexandra Mall branch they also turned us back severla times without solution.Intead of Nedbank Greenstone branch helping us with legal process internally they phoned the person who is not cooperating with us. This are Nedbank staff giving us run around: Charmelle Mullins,Zozile Nkabile and Promise Ngwenya.IT IS THIS 3 STAFF FAULT THAT OUR DEBIT ORDER BOUNCED AND OUR FUNERAL COVER LAPSED,NEDBANK MUST TAKE RESPONSIBILITY FOR IT AND FIXED IT. The manager didnt even want to offer any assistance 2 times,The banker told us that we need to open accounts before our club account can be activated,which I found as hilarious.CAN SOMEONE PLEASE HELP US WITH FICA AND CORRECT DOCUMENTS FOR FICA IF THE 3RD PERSON/SIGNATORY IS NOT CORPERATING (AT NEDBANK). We are asking from Nedbank for assistance since we cannot access our finances. Contact *** Lekoko Social Club ***