1 reviews | Active since Dec 2016

13 Dec 2016, 16:34

NEDBANK GREENBACKS WHAT A JOKE!!!!!

<p>After ordering two items on my Nedbank Greenback account the points were subtracted but they mysteriously cant find the orders OR MY POINTS - this reeks of ***** and mis management I have a reference number ********** but no contact in more than 48 hours! WELL DONE NEDBANK you are well on your way to having one less client I have NEVER experienced such bad service from EBUCKS maybe its time to move to FNB - so much for christmas shopping on your site!</p>

0
Replies (1)
Nedbank
Nedbank's reply14 Dec 2016, 07:47
Official

It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.

Kind regards

Client Experience Team