RG
Rick G

1 reviews | Active since Oct 2016

25 Jan 2017, 06:26

Nedbank Greenbacks service unbelievable!

<p>In November 2016 (well ahead of Christmas) I twice tried to buy about 5 items on the Greenbacks website. I received an order number each time. The first time I did not write down the number as I assumed they would email it to me... In neither case did I EVER get an email. I called after the second order and was given a whole lot of excuses. Eventually 1 product arrived (2 items instead of one!) and I still never received an email. I have no idea what happened to the rest of my orders, but I certainly could not gift them at Christmas.</p>

0
Replies (1)
Nedbank
Nedbank's reply25 Jan 2017, 09:06
Official

We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards

Client Experience Team