Nedbank Greenbacks programme a *******.

<p>On 30 December 2016 I logged a request to redeem my Greenbacks points, and up until today that request has not been processed, even though my Greenbacks points have been deducted. I have called in more than 4 times already to follow up, even registered the complaint with their complaints department, and nobody has cared to respond back to me regarding this issue. The last reference number they gave me was ********** . This kind of service is very disturbing considering that I pay a monthly service fee for the programme.</p> <p>I am completely dissatisfied with the manner in which Nedbank Greenbacks does their business, because looking at how they have handled my redemption requests in the past year, it would seem to me that they are only interested in collecting monthly fees and not honour due benefits, and that is a total *******!!!</p>