Nedbank Greenbacks deleted

Item: Nedbank
Rating: 1
Author: Jeremy Jansen`

<p>So a day before Black Friday where i want to use my Greenbacks shop card i find months worth of points deleted. How incompetant are Nedbank staff in linking greenback accounts to new cards? Nedbank how am i to cash in on bargains today? Are you going to compensate me for items i wanted to buy? Ref ********** </p>

Helpful (0)

Replies (2)

Nedbank's replyOfficial

25 Nov 2016, 08:19

We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.

Kind regards

Client Experience Team

Nedbank's reply25 Nov 2016, 08:19

Official

We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.

Kind regards

Client Experience Team

Jeremy Jansen`'s updateReviewer Update

05 Dec 2016, 10:02

Nedbank restorered my greenbacks to the amount i prevouisly had but i missed out on the item i wanted to buy on Black Friday.

Jeremy Jansen`'s update05 Dec 2016, 10:02

Reviewer Update

Nedbank restorered my greenbacks to the amount i prevouisly had but i missed out on the item i wanted to buy on Black Friday.