AC
Andrew C

1 reviews | Active since Jun 2015

22 Nov 2016, 16:47

Nedbank Greenbacks

<p>Appaled at Nedbank's service with regards to a Greenbacks login. I get an error when I try and log into greenbacks even though I could happily do this in the past. I have called about 5 times to try and get it rectified but NOTHING happens. I get sent an email from Nedbank asking for a screen grab of the error and when I do reply to the email I get a reply stating that the email address is end only. Frustrating!!!!</p>

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Replies (2)
AC
Andrew C's update22 Nov 2016, 17:20
Reviewer Update

Just spent another 30 minutes shoved from pillar to post. Also had a very rude call centre operator N Rampersad continuely interupting me. At the end of all of this I was told to email the login error to ********** Guess what. The email bounced back. Pathetic service Nedbank

Nedbank
Nedbank's reply23 Nov 2016, 08:16
Official

We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards

Client Experience Team