1 reviews | Active since Aug 2011
Nedbank global is unreachable once again....
<p>Dear Nedbank.</p> <p> </p> <p>Let me tell you that standard bank and absa have a fantastic glbsal department where I can phone them even at 6:50 PM to exchange incoming funds into my account.</p> <p> </p> <p>They also send me a email as soon as funds have arriced and is ready to exchange.</p> <p>its easy, I just pick up the phone, phone them, get a rate and in 1 hour the funds are in my account.</p> <p> </p> <p>Now i know that you must be amazed at this because you guys have not thought of this idea.</p> <p>Its great, is it not?</p> <p>I mean I know i have to call you guys and then global will phone me back. What if i dont want to be phoned back or I am unreachable?</p> <p>Do you guys have a attetude of ,"Oh well, tough luck for him. We did phone once and the phone did ring for 10 second, the idiot should have picked up!!! ?</p> <p> </p> <p>I say it is very unfair to have to battle to get my money exchanged with various phonecalls to nedbank because of missed calls and nedbanks unavailablility to deal with me directly to exchange my money when I phone in.</p> <p> </p> <p>I cannot do business like this. So I will ask one more time only, for a number that I can phone to exchange my money without having to hear that I will be called back and then i have to keep my eyes on my phone the whole day long because heaven forbid I miss that call, then I wont get another one anytime soon.</p> <p>I will place a comkmplaint on hello peter and other soical medai platforms untill this very unfortunate issue is resolved.</p> <p>And I will place another complaint some time this week because I can garuntee that the number I will be given to phone will not work. this is a fact. Been there done that..</p> <p> </p> <p>I dont understand how anything gets done at global these days seriously.....</p> <p> </p> <p>Nedbank , you SUCK !!!!!</p>
We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.
Kind regards
Client Experience Team
We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.
Kind regards
Client Experience Team
