Nedbank global department - worst service ever.

<p>Nedbank. This is probably been going on for a over a year now.</p> <p>I phone to exchange incoming funds. And I get no help at all.</p> <p>I hear a consultant will phone me back and this obviously only happens when it suits them. So now I have to sit by my phone because God forbid I miss that call. Then I will get anoter call maybe next week when it suits you. I need my salary just like everyone else does. I cannot sit by a phone all day in case you decide to phone me back eventually. To expect this from your clients is ridiculous. </p> <p> </p> <p>Why can't I just phone in and exchange my funds like I do at other banks.</p> <p>I am a private bank member and this is how I get treated.</p> <p> </p> <p>I asked you last month to please exchange my funds for me. I have bills to pay and a child to look after.</p> <p>I also asked for a number to contact to avoid these issues and frustration in future. But to no avail. Do you even care nedbank?</p> <p>I get phone calls from consultants at nedbank telling me that they are truly sorry about my problem and that they have received many complaints just like mine about nedbank global. But is anything getting done?</p> <p> </p> <p>Doesn't look like it. </p> <p>Thanks nedbank. Can always count on you to make life hard. Atleast I know at nedbank I only have to ask over and over again. What a perfect slogan. Proudly south african !!!</p> <p> </p>