tT
tsuebooker T

1 reviews | Active since Aug 2016

31 Aug 2016, 22:27

nedbank get thumbs down and stress levels up

<p>Tried 4 different areas over a hour s driving around and nobe of the Nedbanks atms would allow me the option to deposit money ...single mom of 4 run my own daycare and work 6.30am . 5.30 pm eft'd my kids school fees and rental as i had cash on hand to deposit when i went to spar after work .. have been on 3 month waiting period for momentum. . Today being 3rd month done ... I would of been covered from tomorrow but now there is not enough money in my account to honour the debit order ... been crying for 3 hours and phoning friends to see if any are nedbank and I could take them the cash ... all my friends I tried are with other banks ... go figure .. have chest pain and pins and needles down my arms ...

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Replies (1)
Nedbank
Nedbank's reply01 Sept 2016, 07:58
Official

Dear Terry-Sue,

We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards

Client Experience Team