Nedbank Galleria Terrible service

Terrible Service from Nedbank – Still No Help After Being Hacked

I've been a victim of ***** and have been trying to get urgent assistance from Nedbank for 3 days now – still no help. Today, I’ve been waiting at Nedbank Galleria for over an hour, yesterday 3 hours, and in that entire time, only one ticket number (E016) has been called. I’m holding ticket E029.

This level of service is shocking and unacceptable – especially when dealing with a security breach on my account. Even government departments move faster than this.

Nedbank, your customers deserve better. Please act urgently!