Nedbank fully enables and supports ****mers.

Had a card dispute after being ****med. I acted immediately—cancelled my card and filed a case with the so-called *Group Financial Crime, Forensics & Security* department. After **four months** of absolute silence, their response? *Contact the merchant yourself and claim the funds before we can investigate.*

Four months later, that's what they have to say. To make it worse, I filed a complaint with their internal complaints department, and they **cancelled it** because they had "responded"—again, **FOUR MONTHS LATER**.

This is beyond incompetence; it's outright negligence. How has business fallen to such a low that this is considered acceptable? How far have we sunk that clients are treated with such disregard? I tried to resolve this privately, directly with Nedbank, but their so-called professionals have made it clear—that Nedbank does not care about its patrons. They only care about the money they can squeeze out of you.

There should be **some** level of service, even if only to offset their greed. But this? This is **outrageous and unacceptable**. At this point, I urge everyone—**steer clear of Nedbank**. Do **not** invest in this lazy, useless institution. Your money is **not** safe with them. They do **not** care about you, despite their false claims.