Nedbank ***** frustration

Dear Nedbank,

I'm writing to express my concern and frustration regarding a recent incident where R2500 was ****** from my account on March 6, 2025. Despite promptly reporting the incident to the ***** department, I was informed that the investigation would take 4-6 weeks.

I'm struggling to understand how a customer is expected to survive for 2 months without a significant amount of money, especially when it was ****** due to what appears to be a security breach. As a loyal customer, I've always trusted Nedbank with my financial affairs, but this incident has raised serious concerns about the bank's security measures.

It's alarming that someone can access my account, stop SMS notifications, and send money to a cellphone without my approval. If this is an inside job, I demand that my money be returned immediately. I urgently need the ****** funds restored to my account.

I hope the bank takes my complaint seriously and takes immediate action to rectify the situation and improve their security protocols. If not, I will be forced to consider changing banks.

Sincerely, Tinyiko Baloyi