EM
Emma M
1 reviews | Active since Mar 2009
03 Jul 2015, 11:54
Nedbank freezes business account - no warning!!
Nedbank have just informed me they are freezing my business banking account for information outstanding. I emailed them on the 7th June and never had a response - yet now they have frozen my account - having never given a deadline by when information was needed. The information they were asking for is because \Our compliance dept. are requesting that we keep them on file for audit purpose". Where's the indicated urgency and deadline?<br> <br> My business is foreign owned. We are BRING IN investment from Germany"
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Nedbank's replyOfficial
03 Jul 2015, 13:10Hello EmmaM,
We have taken note of your concerns and an investigation is underway. Thank you for your patience and we will come back to you with feedback shortly.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
We have taken note of your concerns and an investigation is underway. Thank you for your patience and we will come back to you with feedback shortly.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
Nedbank's reply03 Jul 2015, 13:10
Official
Hello EmmaM,
We have taken note of your concerns and an investigation is underway. Thank you for your patience and we will come back to you with feedback shortly.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
We have taken note of your concerns and an investigation is underway. Thank you for your patience and we will come back to you with feedback shortly.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team