KM
Koki M

1 reviews | Active since Oct 2017

15 Mar 2018, 19:09

Nedbank *****

In February I discovered that there was some ********** activities going on with my account. I filled out some forms and was told that the ***** department would investigate and get back to me in 6 weeks. It has been 6 weeks and I haven't heard a thing. What I don't understand is how are they investigating a case of "atm withdrawals" when they can't even figure out which ATMs my money was withdrawn from as it doesn't appear on their system. Yet they expect me to continue to trust them with my money when they've failed me

0
Replies (1)
Nedbank
Nedbank's reply15 Mar 2018, 21:45
Official

Dear Koki

Our ***** team is busy with the investigation, we will contact you within business hours to assist you further with this matter.

Regards

Client Experience Team