Nedbank Fox Street is ***********

I've had the most frustrating experience with Nedbank Fox Street branch in Johannesburg. I opened a savvy bundle account which has now gotten me handed over to their lawyers, much to my dismay. The account never had cheque which were meant to be delivered to the branch for my collection. I visited the bank insisted I get these and they assured me the SAA Voyager card is correct and serves as the correct card. Upon travelling and reaching OR Tambo's loung I was turned back because the account HAS NO cheque cards.

Following this embarrassing situation I received messages about an overdrawn account. I finally received a call from a consultant who told me it's the savvy bundle account I have with the bank. Please be aware I had never transacted ever from this account and already there are threats about being handed over to the bank's lawyers. Having been under judgement I rush to the bank and resolve the matter which came with financial implications. I have a receipt for proof of payment.

Today, I receive a text message stating I have been handed over to the bank's lawyers. After all the painful trips, heated talks and arguing I must return to the same bank and kick up a fuss??? I'm tired and want nothing to do with Nedbank. I'm ready to migrate to another bank because this incompetence is wasting an enormous amount of my precious time.

I am certainly closing ALL my accounts with Nedbank. This has been a very daunting and taxing couple of months with the bank. To say I'm disappointed is putting very mild. I'm infuriated and thoroughly angry.

Very Disgruntled Ayanda Njanya