Nedbank FICA Shocking Service !

My Sister Esme Schultze has been battling for TWO WEEKS now with Nedbank to get her FICA sorted. She has spoken to numerous people and either she does not have access to any of her accounts or only cheque or credit card but never both. This is totally unacceptable as a Group CIO and CTO for a few banks. Nedbank please get this right. She has now threatened to go and sit in her Nedbank branch until this is solved or until the SAPS physically removes her. DM me please *** Dr. Johan Bosch