KS
Karina S

1 reviews | Active since May 2015

24 Jun 2016, 03:08

nedbank FICA no notification

<p>On the 23rd june medbank switched off my account die to this FICA. Great fine. Do i get a notification?? A warning that its about to go off?? NO! And i was busy filling up my car with petrol and couldnt even pay!!! Suppose to be getting salary in the new week, have to pay bills and guess what?? I cant!!! Not even allowed to access my money!! Then you tell me i must cancel my student card and open up a new card by you??? Now unless i open up a new account I CANNOT ACCESS MY MONEY!!!!! bS!!! Already filled in papers to switch over to a new bank. Im done with nedbank. New account is ready now you guys must just transfer my funds!! Another week before i can do anything!!!! Utterly dissapointed</p>

0
Replies (2)
Nedbank
Nedbank's reply24 Jun 2016, 06:03
Official

Dear Karina,

It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.

Kind regards

Client Experience Team

KS
Karina S's update24 Jun 2016, 06:57
Reviewer Update

Will be waiting for this call... got payments going off early next week already and incoming salary....